DLC STAFF TRAINING
Australian National University
Canberra, Australia
December 5 – 8, 2006
Background
The Global Development Learning Network (GDLN, the Network) is a global partnership of learning centers (GDLN Affiliates) that use advanced information and communication technologies to connect people working in development around the world.
The GDLN’s Distance Learning Centers (DLCs) in the East Asia Pacific (EAP) region have been expanding since 2000. In light of recent staff changes at existing DLCs and new staff at new DLCs, the EAP GDLN and the Tokyo Distance Learning Center have jointly organized a training event.
The four-day DLC Staff Training trained approximately 30 DLC staff to an introductory level needed to successfully operate a GDLN Distance Learning Center. The workshop also took advantage of the gathering of GDLN colleagues together in Canberra to share experience and knowledge on distance learning, build relationships and discuss future plans for collaboration.
Objectives
After the workshop, participants are able to:
- Explain the history and structure of the world wide GDLN including the different GDLN membership groups, sources of information about the network and GDLN business.
- Be able to address the challenges they face in establishing an effective and sustainable Distance Learning Center and the key tools needed to maximize the chances of success.
- Describe the roles and responsibilities of DLC functions – Manager, Training Coordinator and Technician including data collection and evaluation.
- Prepare a check list to cover steps taken to prepare for and for running videoconference sessions, and know how to be a good receiving site.
- List principles of GDLN course design and implementation (including developing a course proposal including funding).
Program Outline
Files have been posted below in PDF format. Download Acrobat Reader.
Six modules of training were undertaken:
Module 1: GDLN overview
- Participant DLCs introduction and current status
- GDLN Mission, history and current status
- GDLN coordination
- Procedures to become a new member
- EAP Association and GDLN business vision
GDLNOverview.pdf
Charter Association of Asia Pacific GDLN Centers.pdf
Module 2: How to run a DLC
- Three functional areas in a DLC: Manager, Training Coordinator, Technician
- Business model
- Marketing
- Fundraising
How to run a DLC.pdf
Activityflyer-format1-1session.pdf
Activityflyer-format2-multi-session.pdf
DDLC Rates - English.pdf
Donor Gov DLC Group Work.pdf
East Timor flyer TL.pdf
Evaluation form.pdf
Flyer Foreign Investment Promotion.pdf
Guide to using facilities.pdf
Invoice Form.pdf
MFDL Evaluation Form (final).pdf
Program 15_11_Eng.pdf
Program Outline.pdf
Running Order.pdf
Sch Leadership Feedback.pdf
Cost Estimates Table.pdf
New checklist templates guide.pdf
Module 3-1: How to plan a videoconference
- Activity Road Map and role of GDLN Service Coordinator
- Activity Management System (activity proposal, roles and responsibilities of receiving and delivering sites, activity agreements, financial terms, GDLN pricing and creation of invoice)
Introduction to GDLN Business Processes-Dec06.pdf
Introduction to AMS-Dec06.pdf
Module 3-2: VC Technologies
- Videoconferencing System: Basic information about VC
- EAP GDLN Connectivity: Options, EAP Connectivity, Participants' Engagement in Q&A
- ISG/EAP IT Support: Discussion/Action Format
- Survey results
Videoconferencing System.pdf
EAP - GDLN Connectivity.pdf
ISG and EAP IT Support.pdf
VC without IT.pdf
10 Tips for Videoconference Site Facilitators.pdf
IT Issues Group Work.pdf
Module 4: How to run a videoconference
- Chairing and moderating an event (managing expectations, handling VIPs)
- Hands-on experience and debriefing
- Customer service: learning support, logistic and administrative service provision to participants
- VC quality and other issues
- Participants registration, evaluation forms and certificates
- Monitoring and evaluation of events and programs
Working in Front of Camera TOKYO2.pdf
Runnning Order.pdf
Program Outline Module 4.pdf
Guide To Videoconferencing.pdf
VC_Presenter.pdf
VC_moderator.pdf
DLC SITE INVENTORY SURVEY.pdf
Module 5: Introduction to GDLN programs
- Four business lines of GDLN programs
- The Blended Approach (concept and three major blended types)
- Distance learning delivery models
- How is a program delivered via GDLN
?
- Special issues: running order, translation, local experts
Introduction GDLN Programs.pdf
Beyond Training Dec6.pdf
Blended Learning for GDLN.pdf
OrganizingGDLNActivities_Eiko.pdf
Table Three Blended Modalities.pdf
Three Blended Modalities.pdf
Exercise Module5.pdf
Module 6: Governance and business model
- Network agreement
- Managing finances
- Development of a business plan and an entrepreneurial mindset
- Staff training and development
- Obtaining advice and professional support
Method
The workshop was conducted in plenary sessions with a mixed approach of face-to-face and distance learning via videoconferencing. In addition to presentations given in classroom and by videoconference, Q&A, discussion, debriefing, exercises are designed to involve participants and facilitate learning by promoting interaction. Each participant got chance to use VC equipment and speak to instructors in distance.
